Last updated: September 2026
These Terms of Sale govern the contractual relationship between ARTPERIENCE (sole proprietorship / micro-entreprise under French law, SIRET 877 484 741, 78 Avenue des Champs-Élysées, 75008 Paris) and any customer placing an order on the artperience.fr website.
ARTPERIENCE offers custom paintings with a painted finish, created from photos supplied by the customer. Each painting is a unique work made to order according to the specifications chosen by the customer (size, package, composition).
Prices are shown in euros exclusive of tax (excl. VAT). VAT not applicable — art. 293 B of the French General Tax Code (CGI). The price applied is the one displayed at the time the order is confirmed.
Price list:
Size M (30×40 cm): from €199 excl. VAT
Size XL (50×67 cm): from €299 excl. VAT
Size XXL (90×120 cm): from €599 excl. VAT
The order is confirmed once payment has been made in full. The customer receives an email confirmation with their order reference. The composition may be modified until production begins.
Payment is made online by bank card via Stripe (secure payment) or in interest-free installments via Alma. Payment is taken at the time the order is confirmed.
Paintings are shipped to the delivery address provided when the order was placed. The estimated delivery time is communicated by email once production is confirmed. ARTPERIENCE cannot be held responsible for delays caused by carriers.
In accordance with article L221-28 of the French Consumer Code (Code de la consommation), the right of withdrawal does not apply to goods made to the consumer's specifications or that are clearly personalized. As ARTPERIENCE paintings are personalized, made-to-order works, no return or refund can be accepted once production has begun.
In the event of a manufacturing defect noted upon delivery, the customer has 48 hours to report the issue by email to artperience.contact@gmail.com with supporting photos. ARTPERIENCE undertakes to find a suitable solution (replacement or refund).
The customer certifies that they hold the rights to the photos submitted and releases ARTPERIENCE from any liability in the event of a dispute related to copyright over these photos.
The data collected is used solely for order processing. It is never passed on to third parties for commercial purposes. See our Privacy Policy.
In the event of a dispute, an amicable solution will be sought first. Failing that, the competent courts of Paris shall have jurisdiction. French law applies.